Weekwise

Support

Questions about Weekwise, a purchase, or your data? We’re here to help.

Contact support

Email gengzhixiang1992@gmail.com. Include the App version, your iPhone model, your iOS version, and a short description of the problem. We usually reply within 2 business days. Please do not send passwords, payment details, or other sensitive information.

Common questions

Which iPhones are supported?

Weekwise runs on iOS 26 or later. AI-written weekly reports need an iPhone that supports Apple Intelligence (currently iPhone 15 Pro or later); other iPhones receive a statistics-only report.

When is my first weekly report ready?

After you have tracked habits for at least 7 days. Reports are generated every week afterwards.

How do I disconnect Apple Health?

Open the Health app, tap your profile → Apps → Weekwise, and turn off the data types you no longer want to share.

How do I check off a habit from the Home Screen?

Add the Weekwise widget, then tap a habit on the widget to mark it complete.

Does the App require an account?

No. Weekwise does not require registration or login.

How do I restore my purchase?

Open the App, go to Settings, and tap Restore Purchases while signed in with the same Apple Account you used to buy.

How do I cancel my subscription?

Open iOS Settings → [your name] → Subscriptions, choose the App, and tap Cancel Subscription. You keep access until the end of the current period.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and select the purchase.

Legal information

Review the Privacy Policy and Terms of Use.