Slipwise

Support

Questions about Slipwise, a purchase, or your data? We’re here to help.

Contact support

Email gengzhixiang1992@gmail.com. Include the App version, your iPhone model, your iOS version, and a short description of the problem. We usually reply within 2 business days. Please do not send passwords, payment details, or other sensitive information.

Common questions

Which iPhones are supported?

Slipwise runs on iOS 27 or later. Automatic field extraction uses Apple Intelligence on supported iPhones (currently iPhone 15 Pro or later). On other iPhones, scanning and text recognition still work, and you can confirm fields manually.

A total or date was read incorrectly.

Tap the field on the review screen to correct it. Flat, well-lit receipts with the whole total visible give the best results. Faded thermal paper may be hard to read.

Are my receipts uploaded anywhere?

No. Receipts are processed and stored on your device, or in your private iCloud if you turn on sync. Exports leave your device only when you share them.

How do I export for reimbursement?

Open Export, choose a date range and categories, then pick CSV or PDF and send it with the share sheet.

Does the App require an account?

No. Slipwise does not require registration or login.

How do I restore my purchase?

Open the App, go to Settings, and tap Restore Purchases while signed in with the same Apple Account you used to buy.

How do I cancel my subscription?

Open iOS Settings → [your name] → Subscriptions, choose the App, and tap Cancel Subscription. You keep access until the end of the current period.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and select the purchase.

Legal information

Review the Privacy Policy and Terms of Use.